Privacy Policy


Privacy Policy

Effective Date: 13 July 2026
Last Updated: 13 July 2026

Welcome to Astro Zindaggi ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, and related services.

By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.


1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Profile Photo (optional)

  • Gender

  • Date of Birth

  • Time of Birth

  • Place of Birth

  • Language Preference

Account Information

  • Login credentials

  • User ID

  • Account preferences

Payment Information

When you purchase services, payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

Device Information

We may automatically collect:

  • Device Model

  • Operating System

  • App Version

  • IP Address

  • Browser Type

  • Device Identifier

  • Crash Reports

  • Usage Analytics


2. How We Use Your Information

Your information is used to:

  • Create and manage your account

  • Generate Kundli and astrology reports

  • Provide horoscope predictions

  • Schedule astrology consultations

  • Enable chat, audio, and video consultations

  • Process payments

  • Send appointment reminders

  • Respond to customer support requests

  • Improve application performance

  • Prevent fraud and unauthorized activities

  • Comply with applicable laws


3. Birth Details

To provide personalized astrology services, we require:

  • Date of Birth

  • Time of Birth

  • Place of Birth

These details are used solely for generating astrology reports and providing consultation services.


4. Permissions Used by Our Mobile Application

Depending on the features you use, our application may request the following permissions:

Camera

Used for:

  • Profile picture upload

  • Video consultations

Microphone

Used for:

  • Voice calls

  • Video consultations

Storage / Photos

Used for:

  • Uploading profile images

  • Downloading reports

  • Sharing documents

Notifications

Used for:

  • Appointment reminders

  • Chat notifications

  • Promotional offers (if enabled)

You may revoke these permissions anytime from your device settings.


5. Cookies

Our website may use cookies to:

  • Remember user preferences

  • Improve website performance

  • Analyze traffic

  • Enhance user experience

You can disable cookies through your browser settings, although some features may not function properly.


6. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Payment gateway providers

  • Cloud hosting providers

  • SMS and Email service providers

  • Customer support tools

  • Government authorities when legally required


7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or internet transmission is completely secure, and absolute security cannot be guaranteed.


8. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services

  • Maintain legal and accounting records

  • Resolve disputes

  • Enforce our agreements

After the retention period, your information is securely deleted or anonymized.


9. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your profile

  • Delete your account

  • Withdraw marketing consent

  • Request a copy of your personal data


10. Account Deletion

You may request deletion of your account by contacting us through the support section of the application or by emailing us.

Upon verification, your personal information will generally be deleted within 7–15 business days, except where retention is required by applicable law.


11. Children's Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children. If we become aware that such information has been collected, it will be deleted promptly.


12. Third-Party Services

Our platform may integrate with third-party services including:

  • Payment gateways

  • Google Play Services

  • Firebase

  • Push notification services

  • Analytics providers

These providers process information according to their own privacy policies.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.


14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the contact details provided on the Astro Zindaggi website or through the application's support section.


By using Astro Zindaggi, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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